Xfinity support scam.

This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...Scam? I just received a call from an "Unknown Caller" claiming to be from Comcast/Xfinity. They asked for my name and I never confirmed it was me. He then …By Megan Cerullo. Updated on: December 20, 2023 / 10:39 AM EST / MoneyWatch. A security breach at Comcast-owned Xfinity has exposed the personal …Learn how to clear the cache and delete cookies in the Microsoft Edge browser on Xfinity Internet.

This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.

Xfinity Live Support Chat potential scam? Hello, I wanted to reach out for direct help about a strange interaction I had with Xfinity customer service. Our …

Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ... Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which …Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I started receiving multiple calls from [Edited: "Personal Information"] starting on 5/222/22. Every time I pick up, there is no response so I hang up after saying hello 2-3x. They called again today and left an “automated message ...

Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.

Nov 27, 2023 · You are always able to report suspicious activity to use by reaching out to our Comcast Customer Security Assurance Team. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329. 0. 0. Cancel. Start Here. I was talking to a live agent about my Acp and was sent a phishing scam. It read as follows: “Since you are from ...

Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...To send the requested information in a private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. Click the "Direct Messaging" icon or https://comca.st/3Q5uBJC. Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that.So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.Oct 4, 2022 · CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all. Jan 11, 2024 · Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.

Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of …Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...Hey @ user_0rw54n, thanks for reaching out to Xfinity Support on our forums. Xfinity takes security concerns very seriously and has a dedicated department called our Customer Security Assurance team that can help. Their website here has the form to report the fraudulent account. This number was on Google for Xfinity support. It is a scam! They ...Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...28 May 2021 ... I am getting Spam and scam calls where the incoming number says it is verified, has the Xfinity logo and the blue checkmark.

They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ... Making us owe this amount on our Comcast account. This is a scam inside Comcast and Someone working for Comcast is involved. 2 years ago. 0. CCValerie +17 more.

September 13, 2022. A tech support rep calls and offers to fix a computer bug you haven't even noticed, or a pop-up warning appears on the screen, instructing you to dial a number for help. In ...Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...Nov 16, 2023 · Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up. Mar 11, 2024 · • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here. We know how important it is to receive a reward as promised. You can always look up the reward status here: https://comca.st/3uoyuQY; For mobile inquiries, we do have our amazing mobile team that can handle your request and you can reach out to our Mobile team through these options: SMS Text Message: 1 (888) 936-4968. Phone: 1 …If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages. A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ... Business Details. Location of This Business. 8400 W Tidwell Rd, Houston, TX 77040-5568. Headquarters. 1701 John F Kennedy Blvd, Philadelphia, PA 19103-2838. BBB File Opened: 1/1/1991. Years in ...

Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.

1 year ago. @user_650bf2 Thank you so much for your post and for helping with the process of setting up an account. Our normal customer service phone number 1-800-Xfinity which would be 1-800-934-6489, 888 is also a toll-free number, but they are not interchangeable. With that said we do send a one-time use code as a text message or an …

Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...Are you in need of assistance with your Xfinity services? Whether you’re looking to upgrade your plan, return equipment, or troubleshoot any issues, visiting an Xfinity store can p...Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up.TLS uses certificates to authenticate the identity of the parties. Comcast’s email system will support version 1.2. Comcast will discontinue the ability to connect through TLS 1.1 and lower on April 17, 2023. This means older and most likely end-of-life applications/devices will no longer be able to connect to Comcast’s email system.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itKira Krown. Consumer Education Specialist. October 19, 2022. Did Spectrum or another provider call with an offer to lower your monthly TV, cable, or internet bill in exchange for a pre-payment or fee? It wasn’t them. It was a scammer, and you’re not alone.1 Apr 2021 ... Comcast users have been a huge target for scammers as of late. Their latest trick once they gain access to your email account via a compromised ...They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i. A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ... Aug 4, 2023 · At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ... Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.The scam: Scammers can manipulate caller IDs to make people believe the call is from a legitimate company (including Comcast or Xfinity). This scam is not limited to phone …

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ... A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ... Oct 15, 2023 · Here are instructions on how to send us a DM in case you need them: Click "Sign In" if necessary. • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Scam caller ID with Xfinity. U. user_7we46i. 1 Message. Wednesday, January 17th, 2024 11:53 PM. ... Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support …Instagram:https://instagram. is mary alice demler marriedeaston shooting columbusdriving directions springfield missouriillinois high school football scores from friday night Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.Press *67. You will hear a confirmation tone, and then a dial tone again. After you hear a second dial tone, enter the number you wish to call. Your name and number will be blocked for the current call only. After you hang up, your next call will display your name and number on the receiving party's Caller ID unless the *67 feature used again. chas county detention center inmate searchfood stamp office bronx new york If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays. foot tickling interrogation I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month.